Terms of Service

1. Introduction

Welcome to Facilitators' Corner. These Terms of Service ("Terms") govern your access to and use of The Workshop Deck web-based application ("Service"), operated by Facilitators' Corner ("we", "us", "our"), a company registered in Belgium.

By accessing or using the Service, you agree to be bound by these Terms and our Refund Policy. If you do not agree to these Terms, you are not allowed to use this Service.

2. About The Workshop Deck App

The Workshop Deck App is a web-based workshop planning application that helps users plan, structure, and support workshop design and facilitation through digital tools, frameworks, content and related resources.

The Service includes activity cards, workshop templates, a multi-step builder interface, drag-and-drop agenda building, and related features. Some features may be available free of charge, while others may require payment.

3. Eligibility

You may use the Services only if:

• you are legally capable of entering into a binding contract (If you are using the Service on behalf of a company or other legal entity, you confirm that you have authority to bind that entity to these Terms); and
• your use of the Services complies with applicable law.

If you are under the age of 18, you may use the Services only with the involvement and permission of a parent or legal guardian.

4. Account Registration

To use certain features of the Service, you need to create an account using Google OAuth or a magic link sent to your email address.

By creating an account, you agree to:

• provide accurate, complete and up-to-date information;
• keep your login credentials confidential;
• be responsible for all activity under your account; and
• notify us promptly if you suspect unauthorized access to your account.

5. License to Use the Service

Subject to these Terms and, where applicable, payment of the relevant fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal personal or business use.

Unless we expressly state otherwise, this license does not allow you to:

• resell, sublicense, rent, lease, or distribute the Service;
• copy, reproduce, modify, adapt, or create derivative works from the Service;
• reverse engineer, decompile, or attempt to extract source code, except where mandatory law permits this;
• use the Service to build or support a competing product or service;
• remove copyright, trademark, or other proprietary notices;
• use our content outside the scope of the license granted in these Terms.

6. Intellectual Property

All content, features, and functionality of the Service — including but not limited to the website app, software, branding, content, text, graphics, logos, icons, images, activity card content, frameworks, workshop templates, databases, and related materials — are the exclusive property of Facilitators' Corner and are protected by international copyright, trademark, and other intellectual property laws.

Nothing in these Terms transfers any intellectual property rights to you except for the limited right to use the Service as expressly set out in these Terms.

The Workshop Deck, our logos, trade names, and related brand assets may not be used without our prior written permission.

7. User Content

You retain ownership of any content you create through the Service, including custom activities, workshop agendas, notes, comments and feedback ("User Content").

By using the Service, you grant Facilitators' Corner a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and process that User Content solely as necessary to operate and provide the Service, maintain functionality, improve performance and usability, provide support, comply with legal obligations, and enforce these Terms.

You represent and warrant that:

• you own and control the necessary rights in your User Content;
• your User Content does not infringe the rights of any third party; and
• your User Content is lawful and does not violate these Terms.

8. Acceptable Use

You agree not to:

• reproduce, duplicate, copy, sell, or resell any portion of the Service;
• use the Service for unlawful, fraudulent, or misleading purposes;
• upload or share content that is defamatory, infringing, abusive, hateful, discriminatory, or otherwise unlawful;
• interfere with or disrupt the Service, servers, or networks;
• attempt to gain unauthorized access to the Service, accounts, systems, or data;
• use bots, scrapers, or automated means to access or extract data from the Service without our permission;
• introduce malware, viruses, or harmful code;
• circumvent technical restrictions or security measures;
• use the Service in a way that could damage our reputation or the integrity of the Service;
• use the Service to infringe the rights of others.

We may suspend, restrict, or terminate access if we reasonably believe you have breached this section.

9. Educational Content and No Professional Advice

The Service is intended for educational, informational, and practical planning support purposes.

Unless expressly stated otherwise, the Service does not constitute: legal advice, tax advice, professional consulting, or guaranteed business, facilitation, or training outcomes.

You remain responsible for how you use the Service and for any decisions, actions, or results arising from that use.

We do not guarantee that using the Service will produce any particular commercial, facilitation, training, or workshop outcome.

10. Paid Services and Payment

10.1 General Payment Terms

Some parts of the Services may be offered on a paid basis, including one-time purchases, subscriptions, premium features, or bundled offers.

Where you purchase a paid Service:

• you agree to pay all applicable fees shown at checkout;
• provide complete and accurate billing and payment information;
• prices are shown in Euros and include VAT as indicated;
• payment must be made using the payment methods we make available;
• you authorize us and/or our payment provider to charge the applicable amount.

Payment is due immediately at the time of Purchase. Access to paid features will be granted after successful payment confirmation. We may use a third-party payment provider to process payments. We do not store full payment card details on our servers unless explicitly stated.

Taxes

Prices are shown in EUR and include VAT where required, unless stated otherwise at checkout.

Errors, Failed Payments, and Chargebacks

If a payment fails, is reversed, or is charged back, we may suspend or revoke access to the paid features until payment is successfully completed. If you believe you were billed in error, please contact us at theworkshopdeck@gmail.com before initiating a chargeback so we can resolve the issue.

Receipts and Invoices

A receipt (and where applicable an invoice) will be made available to you via your account and/or by email after your Purchase.

Price Changes

We may change prices at any time. Price changes will not affect Purchases that have already been completed, unless mandatory law allows otherwise and we have given any required notice.

10.2 One-Time Purchase: Access Term and Future Business Model Changes

If you make a one-time purchase, your Purchase grants you access to the paid features included in that Purchase for an unlimited period, subject to these Terms ("One-time Access").

We may change, evolve, or replace the Service over time, including introducing subscription plans or paid add-ons. If we do so:

• we will not remove your access to the features included in your One-time Access; however,
• new features, major upgrades, premium modules, add-ons, or replacement offerings may be offered only under a subscription or separate paid plan.

We may discontinue or materially modify specific features where necessary for security, legal, or technical reasons, or where a feature becomes impracticable to maintain. Where reasonably possible, we will provide prior notice of material changes that affect paid access.

10.3 Subscriptions and Renewals (If Offered)

If you purchase a subscription:

• your subscription starts on the date confirmed at checkout;
• it renews automatically for successive billing periods unless you cancel before the renewal date, where automatic renewal applies;
• the billing frequency (for example monthly or yearly) will be as presented at checkout.

You may cancel your subscription at any time through your account settings or by contacting us at theworkshopdeck@gmail.com.

Unless otherwise stated:

• cancellation stops future renewals;
• cancellation does not retroactively refund the current billing period;
• the subscription remains active until the end of the current billing period.

11. Consumer Withdrawal Rights (Distance Sales)

11.1 Right of Withdrawal

If you are a consumer purchasing at a distance (for example, online), you may have a legal right to withdraw from certain purchases within a "cooling-off" period, depending on the laws that apply to your purchase.

EU/EEA/UK consumers. If you are habitually resident in the European Union, the European Economic Area, or the United Kingdom, you generally have a 14-day right of withdrawal for distance contracts, subject to legal exceptions. For digital content or digital services supplied immediately, this withdrawal right may be lost once performance begins if (i) you expressly request or consent to immediate supply and (ii) you acknowledge that you thereby lose your right of withdrawal, where required by law. The applicable information, conditions, and any required consents/acknowledgements will be provided during checkout.

Consumers outside the EU/EEA/UK. If you are resident outside the EU/EEA/UK, withdrawal rights (if any) depend on the mandatory consumer protection laws that apply in your country or region. Where such mandatory rights apply to your purchase, we will comply with them.

11.2 How to Withdraw (Where Applicable)

To exercise any applicable right of withdrawal, please contact us at theworkshopdeck@gmail.com with your name, order details, and a clear statement that you wish to withdraw.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

12. Refund Policy

Our refund policy is detailed on a separate page. Please review our Refund Policy for information about cancellations, refunds, and chargebacks.

13. Changes to the Services

We may modify, update, suspend, or discontinue all or parts of the Service from time to time, including features, content, tools, or technical functionality.

We may also release updates, bug fixes, enhancements, or changes required for security, legal compliance, or business reasons.

Where required by law, we will provide notice of material changes affecting paid users.

14. Availability and Technical Limitations

We aim to keep the Service available and functioning properly, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

The Service may occasionally be unavailable due to: maintenance, updates, technical issues, third-party outages, or events outside our reasonable control.

You are responsible for ensuring that you have the devices, software, internet connection, and technical environment necessary to use the Services.

15. Third-Party Services and Links

The Service may integrate with, contain links to, or depend on third-party websites, tools, payment providers, analytics providers, or other external services.

We are not responsible for third-party services, content, availability, or practices.

Your use of third-party services may be subject to that third party's own terms and policies.

16. Privacy and Data Protection

We are committed to protecting your privacy. For more information on how we collect, use, and protect your personal data and how cookies and similar technologies are used, please read our Privacy Statement and Cookie Notice, which explain how we collect, use, and protect your personal data. By using the Services, you acknowledge that your personal data may be processed as described in those notices.

17. Suspension and Termination

You may terminate your account at any time by contacting us or using the account deletion option in your profile settings.

Upon termination:

• your right to use the Services ends immediately;
• we may delete or disable access to your account, User Content and related data, subject to applicable law and our retention obligations;
• provisions that by their nature should survive termination will continue to apply.

We may suspend or terminate your access to all or parts of the Service, with or without notice, if:

• you materially breach these Terms;
• you fail to pay applicable fees;
• we reasonably believe your use is unlawful, fraudulent, abusive, or harmful;
• continued provision would expose us or others to legal or security risk.

Upon termination, your right to use the Service will immediately cease.

18. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without any express or implied warranties, representations, or guarantees regarding: uninterrupted availability, merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or completeness of content, or specific business or professional outcomes.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are also not responsible for any loss of data or content resulting from your use of the Service.

19. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or opportunity arising out of or in connection with the Service.

Our total aggregate liability arising out of or in connection with the Service will, to the maximum extent permitted by law, be limited to:

• the total amount you paid to us for the relevant paid Service in the 12 months preceding the event giving rise to the claim; or
• if you have not paid anything, EUR 100.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including for:

• fraud or fraudulent misrepresentation;
• death or personal injury caused by negligence, where applicable;
• gross negligence or willful misconduct where non-excludable under applicable law;
• breach of mandatory consumer rights.

20. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make changes, we will post the updated Terms on the Website and update the "Last updated" date. Where required by law, we will provide additional notice (for example by email or an in-app message) before the changes take place.

By continuing to use the Service after the updated Terms take effect, you agree to the revised Terms. If you do not agree, you must stop using the Service.

21. Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Belgium.

Business Users. If you are acting for purposes related to your trade, business, craft, or profession ("Business User"), the courts of Brussels, Belgium shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms, unless mandatory law provides otherwise.

Consumers in the EU/EEA/UK. If you are a consumer and you are habitually resident in the European Union, the European Economic Area, or the United Kingdom, nothing in these Terms limits your mandatory consumer rights under the laws of your country of residence. You may bring proceedings in the courts that are competent under applicable consumer jurisdiction rules, which may include the courts of your country of residence. We may bring proceedings against you only in the courts of your country of residence, where required by applicable law.

Consumers outside the EU/EEA/UK. If you are a consumer resident outside the EU/EEA/UK, you agree that disputes may be brought in the competent courts of Brussels, Belgium, unless mandatory consumer protection or jurisdiction rules in your country of residence provide otherwise.

We genuinely want you to have a great experience with The Workshop Deck. If you ever have a question, concern, or complaint, please reach out to us first at theworkshopdeck@gmail.com — we'll do our best to respond promptly and resolve the issue in a fair and friendly way.

22. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

23. No Waiver

If we do not enforce a provision of these Terms, that does not mean we waive our right to do so later.

24. Entire Agreement

These Terms, together with any documents expressly incorporated by reference (including our Privacy Statement and Cookie Notice), form the entire agreement between you and us regarding the Service, unless additional product-specific terms apply.

25. Contact Us

If you have any questions about these Terms, please contact us: